Contact us
Email us at support@racketready.app and we'll get back to you as soon as we can — typically within 1–2 business days.
When you write in, it helps to include the email address on your account and a short description of what you need.
Help
Racket Ready Support
Need a hand? We're here to help you get back on the court.
Frequently asked questions
How do I get my rackets strung?
Open the app, find a stringer near you on the map, choose your string and tension, and submit your racket. You can track the job from drop-off to ready-for-pickup and message your stringer directly in the app.
How do payments work?
Payments are processed securely through Stripe. The price of a service, including any add-ons, is shown before you confirm. Racket Ready does not store your full card details.
How do I become a stringer on Racket Ready?
Sign up and choose the stringer role during onboarding. You can set your services, pricing, and availability, and complete payout setup with Stripe to start receiving jobs.
How do I delete my account?
In the app, go to Settings → Privacy Settings → Delete Account. This permanently deletes your account and signs you out. Any remaining personal data is removed shortly afterward.
I forgot my password.
On the login screen, tap Reset Password and follow the emailed instructions to set a new one.
I need a copy of my data.
Go to Settings → Privacy Settings → Request Data Export, or email us at the address below and we will help.
See also our Privacy Policy and Terms of Use.